Shipping Information
At the heart of our holiday-themed store is a commitment to ensuring the spirit of the season reaches you seamlessly and reliably. We understand that the items you select are more than just purchases; they are essential components of your festive celebrations and cherished traditions. From the moment you click “order” to the joyful moment your package arrives, we are dedicated to providing a shipping experience that is as smooth and delightful as the holidays themselves.
Our Shipping Philosophy: Care and Commitment
Every item in our collection is handled with the utmost care, reflecting the joy and nostalgia of the holiday season. Our dedicated team meticulously prepares each order, ensuring that your chosen products are packed securely to protect their quality and integrity throughout the journey to your doorstep. We believe that the unboxing experience should be part of the magic, a prelude to the happiness these seasonal treasures will bring to your home.
Domestic Shipping Overview
For our customers within the United States, we offer a range of shipping options to suit your needs and timeline. While we do not list specific carriers, timelines, or costs here, we utilize a network of reliable national and regional logistics partners to ensure broad coverage and efficient delivery. You will be able to view all available options, along with any associated costs and estimated delivery windows, during the checkout process. Our system calculates these details in real-time based on your delivery address and the size of your order.
Order Processing & How to Track Your Package
Once your order is placed, our team springs into action. Our standard order processing time is clearly stated on our website and varies depending on product availability and order volume, especially during peak holiday periods. As soon as your order ships, you will receive an automated email notification containing your unique tracking number and a direct link to monitor your package’s progress. This allows you to follow its journey in real-time and plan for its arrival.
International Shipping
We are thrilled to share the holiday spirit across borders. We do offer international shipping to a select list of countries. At checkout, if your country is available for delivery, the system will present you with the applicable methods and costs. Please be aware that international shipments may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs or product prices. We recommend checking with your local customs office for more information.
Important Policies to Note
- Address Accuracy: Please double-check your shipping address at checkout. We ship to the address provided, and we cannot be responsible for packages sent to an incorrect or incomplete address entered by the customer.
- Shipping Delays: While we and our carriers strive for on-time delivery, occasional delays can happen due to weather, carrier processing issues, or customs hold-ups. We appreciate your patience and understanding during these rare circumstances, which are beyond our direct control.
- P.O. Boxes & APO/FPO: We are generally able to ship to P.O. Boxes and APO/FPO addresses via specific services. These options, if available, will be displayed during checkout.
- Unclaimed/Returned Packages: Packages that are refused, unclaimed, or returned to us due to an inaccurate address may be subject to a restocking fee and additional return shipping charges.
- Holiday Season Peak Times: During the busy festive period from November through December, order processing and carrier transit times may be extended. We strongly encourage you to place your orders early to ensure arrival in time for your celebrations.
Our Promise to You
Our goal is to make your entire experience with us—from browsing our nostalgic collection to receiving your thoughtfully packed order—a highlight of your holiday preparations. We stand behind the quality of our products and the reliability of our shipping process.
For the most detailed, up-to-date information on shipping methods, costs, and any current promotional offers, please visit the dedicated checkout page on our website. Should you have any questions after your order is placed, our customer service team is here to help.
Thank you for allowing us to be a small part of your holiday magic. We wish you and your loved ones a season filled with warmth, wonder, and wonderful deliveries!